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Are Your High Expectations Hurting Your Team?
Leadership & Managing People Digital ArticleIt's hard for people to stay motivated when nothing is ever good enough. -
Google’s Secret Formula for Management? Doing the Basics Well
Business management Digital ArticleEmployees learn how to run meetings, have conversations, and set goals. -
Helping New Managers Succeed
Talent management Digital Articleby Lauren Keller Johnson -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Tech Is Transforming People Analytics. Is That a Good Thing?
Performance indicators Digital ArticleNew tools can help organizations manage stress and performance — but only if they’re deployed ethically. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
How to Hire More Top Performers
Organizational Development Digital ArticleAvoiding headhunters is a good way to start. -
Manny Ramirez and the Dilemma of the Badly Behaved Superstar
Managing conflicts Digital ArticleIf you are a manager responsible for the fate of a superstar performer whom no one on your team can stand, look at what the Boston Red Sox did and smile. The Red Sox just traded Manny Ramirez — arguably the best player on their team, one of the best of his era – because […] -
Let’s Abolish Self-Appraisal
Managing people Digital ArticleAsking an employee to write a self-appraisal using the company’s appraisal form is a common performance management practice. It’s a deceptively attractive technique. An employee’s self-appraisal and rating should give the manager valuable data on the quality of an individual’s performance. It previews what to expect when the two sit down to discuss the manager’s […] -
The Best Investment You'll Ever Make
Leadership & Managing People Digital ArticleWith nervous, but mostly eager, anticipation I walked up to the C-suite floor to meet with a senior manager at Merrill Lynch. When I'd initially met him... -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
Workforce Analytics Isn’t as Scary as It Sounds
Managing people Digital ArticleWhen faced with a major investment decision, how many organizations would bet their success on a gut feeling? How many organizations would rely mainly on intuition when taking a new product to market? Not many. Yet, when it comes to the workforce — one of a company’s most expensive and valuable assets — too many […] -
How to Build Trust at Work: Our Favorite Reads
Early career ListicleTo be taken seriously, you have to build trust in all directions. -
The Cognitive Bias Keeping Us from Innovating
Creativity Digital Article“Functional fixedness” is the hobgoblin of uncreative minds. -
How to Lead When You’re In with the In Crowd
Organizational culture Digital Articleby Lauren Keller Johnson -
Judo Management: Making the Most of Generational Traits
Leadership & Managing People Digital ArticleI spoke with a company recently that had offered a "deceleration" option to older employees - with no takers. Hmm . . . I've argued for several years... -
Are Peer Reviews the Future of Performance Evaluations?
Employee performance management Digital ArticleIn an era of agile teams and self-management, social feedback is key. -
Hold Your Team Accountable with Compassion, Not Fear
Managing people Digital ArticleSet clear expectations and be a willing coach — but don’t micromanage. -
Does It Feel Like Your Department Has Been Sidelined?
Leadership & Managing People Digital ArticleFive strategies to regain your influence.
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Performance Reviews (HBR 20-Minute Manager Series)
12.95View Details Master the art of growing your employees through effective performance reviews. Conducting performance reviews can be stressful. But these conversations... -
HBR Guide to Unlocking Creativity Toolkit
Management Book79.95View Details Creativity is the key to innovation, but too many projects and teams are organized in ways that stifle new ideas. You need to ensure that creativity can... -
ATH Technologies (C)
Strategy & Execution Case Study5.00View Details Supplements the (A) case. Designed as an in-class handout. -
Willa Seldon at Tides Center (A)
Organizational Development Case Study11.95View Details Willa Seldon, an African-American woman with 16 years of for-profit experience, was hired as executive director of Tides Center, a nonprofit in San Francisco,... -
Performance Development at GE: Shaping a Fit-For-Purpose Performance Management System (C)
Leadership & Managing People Case Study5.00View Details In 2013, GE implemented the FastWorks program, an initiative that utilized tools and methods adapted from start-up methodologies to make the company more... -
Arcos Dorados' Quest for the Digitalization of Last-Mile Delivery in Colombia
Strategy & Execution Case Study11.95View Details In 2018, Francisco Staton, Managing Director of Arcos Dorados in Colombia had to decide on the company's strategy to expand its food ordering and delivery... -
Road to Hell (A)
Organizational Development Case Study11.95View Details Deals with the problems of developing indigenous personnel to take over expatriate positions. Human relations cases, they deal specifically with the problems... -
The Latest Research: Mental Health and Wellness
59.95View Details Anxiety, post-traumatic stress, depression, and other invisible illnesses are plaguing the workforce now more than ever. The Covid-19 pandemic and the... -
Customer's Calls at Simplex Bank
Organizational Development Case Study11.95View Details The case describes the challenges that George Diaz, Chief Operating Officer of Simplex Bank in Peru faces, regarding the operational inefficiencies and... -
Google's Project Oxygen: Do Managers Matter?
Leadership & Managing People Case Study11.95View Details Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year... -
Martha Rinaldi: Should She Stay or Should She Go?
Organizational Development Case Study8.95View Details Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated... -
Enterprise Rent-A-Car
Organizational Development Case Study11.95View Details An industry adage held that "there are two types of rental car companies: those that lose money and Enterprise." The company that would become Enterprise... -
Playgrounds and Performance: Results Management at KaBOOM! (A)
Strategy & Execution Case Study11.95View Details KaBOOM!, a successful playground-building social enterprise funded through corporate partnerships, wants to develop a performance measurement system that... -
New Balance: Developing an Integrated CSR Strategy
Leadership & Managing People Case Study11.95View Details "This case focuses on New Balance - a privately held company and the fourth largest athletic footwear manufacturer in the world. Founded over 100 years... -
Webster Industries (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Craig Parks (B)
Organizational Development Case Study5.00View Details Supplements the (A) case. -
Peter F. Drucker Boxed Set (8 Books) (The Drucker Library)
225.00View Details The perfect gift for aspiring leaders: The Peter F. Drucker Library. Filled with practical guidance on perennial leadership issues, the Peter F. Drucker... -
Note on Workplace Psychology Theories
Organizational Development Case Study8.95View Details Several psychological theories can help explain organizational behaviour, but many students are not exposed to the benefits that these types of concepts... -
HBR's 10 Must Reads on Talent (with bonus article "Building a Game-Changing Talent Strategy" by Douglas A. Ready, Linda A. Hill, and Robert J. Thomas)
24.95View Details Invest in your most valuable resource: your people. Top talent is hard to come by. And seeing your stars walk out the door is painful--and expensive.... -
Advanced Laser Clinics (A)
Leadership & Managing People Case Study11.95View Details How do you tell one of your direct reports that she stinks? This case explores the dynamics behind having difficult conversations, and giving and receiving...
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Are Your High Expectations Hurting Your Team?
Leadership & Managing People Digital ArticleIt's hard for people to stay motivated when nothing is ever good enough. -
Google’s Secret Formula for Management? Doing the Basics Well
Business management Digital ArticleEmployees learn how to run meetings, have conversations, and set goals. -
Helping New Managers Succeed
Talent management Digital Articleby Lauren Keller Johnson -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
Performance Reviews (HBR 20-Minute Manager Series)
12.95View Details Master the art of growing your employees through effective performance reviews. Conducting performance reviews can be stressful. But these conversations... -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Tech Is Transforming People Analytics. Is That a Good Thing?
Performance indicators Digital ArticleNew tools can help organizations manage stress and performance — but only if they’re deployed ethically. -
How to Make Decisions Amid Chaos (HBR Special Issue)
Leadership & Managing People Magazine Issue19.95View Details Harvard Business Review Special Issues are timely, single-theme collections of HBR articles written by some of the world's leading management scholars... -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […]