Antony Agnel

📢 Introducing the Salesforce Inbound Integration Specialist Superbadge Calling all current and aspiring Salesforce Developers, become an integration pro and earn the latest Superbadge while learning to: - Import records with Bulk API and REST API resources - Develop Apex classes as REST and SOAP web services - Subscribe to Platform Events from Flow, Apex trigger, and Lightning web component

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🛠 CPCP 📦 Salesforce RLM introduces Composable Product Catalog and Pricing, eliminating data duplication for product master data and pricing logic at different customer touch points. Explore the detailed benefits on my blog here : https://lnkd.in/dhEq6M9x #Salesforce #RLM #APIFirst #CPQ

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In HTTP callouts we can set a maximum time out 120 seconds. But another important fact to keep in while designing callouts per transaction is - "The maximum cumulative timeout for callouts by a single Salesforce transaction is 120 seconds. This time is additive across all callouts invoked by the transaction.". So what does this statement mean ?? Let's say we have 50 callouts per transaction; all of the 50 callouts should have a time of 120 seconds in total. This is really really important as you can easily hit callout exception ( see below) if you do not factor this "System.CalloutException: Exceeded maximum time allotted for callout (120000 ms)" Did you know this before? Let me know in comments. #salesforce #apex #trailhead #trailblazercommunity #lightningwebcomponents #salesforcedevelopers #salesforcearchitects

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Simple Things that make a Difference - PART 7 BASICS WHAT IS LWC ? The Lightning Web Component is a new programming model to develop Salesforce Lightning Components. Why learn LWC ??? Because of 2019 Web stack. 💡 Lets simplify "The term 'web tech stacks' often refers to the specific technology layers stacked together to build a cohesive web development environment." ▶ 2014 web stack : 👉 All the key elements that we need to create a component based framework or to create UI components were not part of web standards. 👉 Which means :Web standards or the web stack in 2014 was not powerful enough to help us create UI component. 👉  If you develop a component by one framework it could not be used by the other framework. 👉 For example if you develop a component in Angular you can not use that component inside React or Aura. ▶ 2019 Web Stack : 👉 Most of the features are part of the Web Stack itself and only a few things depends on the frameworks now. 👉  You are learning the latest Web Stack instead of a particular framework. 👉  You can take a component from one framework and use it in another framework unless it is not using anything proprietary 👉 LWC is utilizing all the core components or the elements of the latest Web Stack and only adding a few of the extra features as part of the Lightning Web Component framework, because of which it gives better performance and ease of use Credits: https://lnkd.in/dCCgV6aM #Salesforce #LWC

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Amidst all the deadlines, stand ups , retro and demos The important question that you often forget to ask is : Are you really loving and living your life ? Or Are you just prioritising work? #salesforce #apex #trailhead #trailblazercommunity #lightningwebcomponents #salesforcedevelopers #salesforcearchitects

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Facing Issues with getText() in Selenium After Salesforce's Summer Release? Here's a Solution! 🌞🔧 Hello, #Salesforce #Testers If you're working with Salesforce and Selenium, you might have noticed that the recent Salesforce Summer Release has brought some challenges, particularly with fetching the record owner value using the getText() method. This issue has left many of us scratching our heads, but don’t worry, there’s a simple solution! 🚩 The Problem: With the latest update, many XPaths have changed, and the getText() method is no longer reliable for fetching the record owner value. This is likely due to changes in the DOM structure and how text content is rendered in Salesforce. 🔧 The Solution: Instead of relying on getText(), you can use the getAttribute("textContent") method to fetch the value. We have implemented this method instead of getText() and it work with the updated xpath of salesforce record owner web element. Here’s a quick example: // Locate the element using XPath WebElement recordOwnerElement = driver.findElement(By.xpath("YOUR_XPATH_HERE")); // Fetch the record owner value using getAttribute("textContent") String ownerText = recordOwnerElement.getAttribute("textContent"); System.out.println("Record Owner: " + ownerText); Why this works: The getAttribute("textContent") method directly retrieves the text content from the DOM, bypassing issues that may arise from Salesforce's custom elements and rendering changes. By adapting to these changes and updating our approach, we can ensure our Selenium tests remain robust and reliable even after major Salesforce updates. Happy Testing! 🧪💻 #Salesforce #Selenium #AutomationTesting #QualityAssurance #TestAutomation #SalesforceSummerRelease #XPath #SeleniumTips

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Interested in seeing end to end flow of Conga Contracts for Salesforce (CFS)? Our in house Conga expert Anusuya Vaishnav has created a 13 min youtube video showcasing end to end flow for Conga Contracts for Salesforce Topics covered: - Introduction to CFS: Overview and benefits of using CFS. - Contract Lifecycle Management: Stages from request to signature. - Demo: Step-by-step demonstration of the CFS process including: ----Creating a contract request. ----Drafting and generating legal documents. ----Negotiation and making changes. ----Approving and finalizing contracts. ----Sending contracts for signatures. ----Managing contract history and details. https://lnkd.in/d5_wCsKS This session is perfect for anyone looking to enhance their contract management process on Salesforce platform. #Conga #Contracts #CFS #Salesforce

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🚀 Mastering Salesforce User Management: Freeze vs. Deactivation 🚀 🔍 Understanding the Difference:- 🔹 Freeze User Accounts:-   Perfect for short-term scenarios like vacations or immediate security concerns. Freezing a user stops them from logging in without altering their data, permissions, or roles. Quick and effective for temporary pauses! ❄️ 🔹 Deactivate User Accounts:- Best for permanent changes such as employee departures or significant role shifts. Deactivating a user not only stops login access but also frees up a Salesforce license, keeping your system streamlined and efficient. 🚫 🛡️ Why It Matters:- - Security:- Instantly halt access with Freeze for quick security measures. - Efficiency:- Use Deactivation to manage licenses and ensure only active users consume resources. - Data Integrity:- Both options preserve historical data, ensuring seamless reporting and record-keeping. 🔑 Pro Tip:- Regularly audit your user accounts to ensure optimal security and resource management. This proactive approach can save time and keep your Salesforce environment running smoothly. ✨ Empower your Salesforce strategy with the right user management techniques! ✨ #Salesforce #UserManagement #TechTips #Productivity #Security #SalesforceAdmins

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Day 70: 100 Days of Salesforce Self Learning Challenge STRATEGIES TO UNDERSTANDING YOUR CUSTOMER AS SALESFORCE BUSINESS ANALYST A Salesforce business analyst guides businesses to improve processes and efficiency in the platform.  As a BA, here are the strategies that you can use to understand your customer: ⏯️Active Listening Know a customer’s primary goal and understand their needs. It is crucial to know what is driving their decision-making and their feelings.  Meetings are the first way of identifying their challenges and pain points. Ask open-ended questions for clarity. ⏯️Salesforce-Specific Techniques The platform allows you to gain more understanding of the business. Utilize: ➡Data Analysis with Reports and Dashboards- use reports and dashboards to analyze customer behavior, buying patterns, and pain points. Look at metrics like lead conversion rates, sales cycle length, and customer lifetime value. ➡Opportunity Management- analyze opportunity data to understand customer buying cycles and sales pipeline. ➡Case Management- reviewing cases can uncover recurring customer issues and areas for improvement in Salesforce functionality or product features. ➡Customer Satisfaction Surveys- use built-in Salesforce functionalities to capture customer satisfaction feedback directly within the platform. ⏯️Requirements gathering You get to understand what the project should deliver, how it should function, and any constraints or limitations. You do this through: ➡User Journey Mapping - Map out the customer journey across various touchpoints within the Salesforce. Identify opportunities to help streamline processes and improve the user experience. ➡Use Cases- Develop use cases that capture the client's needs for specific functionalities. ➡User Stories- Work with clients to create user stories that describe user interactions with the system from their perspective. ➡Data Gathering- Collect relevant data beyond Salesforce like external reports and surveys. This data can then be analyzed to identify trends and further understand needs not captured on the platform. ⏯️Bridging the technical gap Bringing technical concepts can lead to misunderstanding. Avoid this by using: ➡Simple explanation- when discussing technical concepts with clients with limited technical backgrounds, explain them clearly and concisely, avoiding jargon. ➡Visual Aids- use flowcharts, diagrams, and prototypes to represent processes and proposed solutions. ⏯️Relationship Building Strive to build trust with your clients by demonstrating a genuine interest in their success and by keeping them informed of progress and potential roadblocks. P.S. Can a Salesforce business analyst help your business? #salesforcechallenge #salesforcebusinessanalyst #trailblazers

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Day 3: 100 Days of Salesforce Self-Learning Challenge Email Templates Emails are widely used, and in salesforce it is the main source of communication. This is where you need a template because it becomes easier. In Salesforce, an email template is a layout that allows users to quickly compose and send emails with personalized formatting. You can use an email template to send an acknowledge a lead or a customer that their order has been recieved and someone and you will get back or notify your manager or team about something, or, in cases where you want to send to more than one person, a group. You can easily email template to do this So let's create one step 1. Log in to your Salesforce account using your credentials. Go to setup and search for the email template. Two types will appear. ✔ Classic email templates ✔ Lightning email templates Step 2: Choose the classic template:  Click on the "New Template" button to create a new email template. You'll be prompted to choose the type of template you want to create.  ✅ Text ✅ HTML (using Classic Letterhead),  ✅ Custom (without using classic letterhead). Follow the prompt, and remember to make it available for use. Step 3. In the content editor, create the body of your email template to personalize the content. Use the available merge fields to customize it. Preview and Test: Before saving the template, preview it to ensure that the formatting and content appear as expected. Save the template with a name that relates to the content inside the template, and you are done. Every time you want to use or insert the template, you use it. I love using an email template because it is easier, and you don't have to keep sending or editing content when sending to many people. This is it for today Day 3 is done and dusted, 97 days to go. Have you joined the Trailblazer community? https://lnkd.in/d5dWSBMS #selfsalesforcechallenge #salesforce #emailtemplate #emailsinsaleforce

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Round 2 questions from salesforce consultant role at Salesforce - Round 2: 1. Very deep dive into current project (why you did what you did, how you could have done it better?) 2. I mentioned about CTI integration, so asked about call log generation in Salesforce via standard APIs. 3. How have you handled edge cases in the code that you have written. (specific to your project) 4. Error retry and error logging mechanisms when inserting data into db using apex. 5. Performance impact while using @track decorators in LWC. 6. Explanation of the integration scenario I have worked on. The authentication technique used and the end-to-end flow. 7. Have you worked on setting up SSO? Do you have idea on what is SSO? 8. Have you worked on git commands? 9. I have a batch on accounts in which for each account I process, I want to send an email plus check a checkbox on the account. What would be your approach? Where would you send the email, in the execute method or in the start method? Will you be hitting any governor limits? 10. I have an LWC to display data to unauthenticated guest user in community. How will you give permission to the user and display data? 11. What if the user wants to create or update the records how do you give access? 12. I have an apex method which I want to call in with sharing mode for internal authenticated users but for unauthenticated users I want to call it in without sharing mode. How would you achieve that? This was a pure technical round and focus was on in depth understanding of core apex and LWC concept. PS - Interview was given by one of my student and I have prior permission to share all of these and I also allow anyone to take these questions and make videos/Solution on it. Thank you.

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Thoughts on Hiring Salesforce Developers: A Focus on What Truly Matters 🔑 I've had conversations with SF developer friends who have recently gone through technical interviews for Salesforce developer roles, and their experiences got me thinking. In many cases, the focus of these interviews seemed misaligned with the unique demands of Salesforce development. One friend was asked about the company's mission—a great question, but not particularly relevant to the technical expertise needed for Salesforce. Another was tested on basic coding skills, almost like a "Coding 101" exercise. While understanding coding fundamentals is important, it’s not enough when it comes to mastering Salesforce especially as we have AI for basic coding. Salesforce isn't just another database—it's a powerful platform with its own set of rules, limitations, and unique features. Unfortunately, I've personally seen that many companies, especially those new to Salesforce, often underestimate its complexity. Engineers unfamiliar with Salesforce may see it as just a simple database and, as a result, misjudge the skills needed in a Salesforce developer. For example, a developer who doesn’t fully understand how triggers work in Salesforce could unintentionally cause significant issues, such as data integrity problems or system performance bottlenecks. These are challenges that basic coding skills alone won’t address. If your company is new to Salesforce or planning to transition to it, consider hiring a consultant to help you find the right Salesforce developer. A consultant can provide the expertise needed to evaluate candidates based on their understanding of the platform, rather than just their ability to write code. What I’ve Learned About Prioritizing in Interviews: Emphasize Salesforce Knowledge: Look for candidates who deeply understand Salesforce-specific concepts like triggers, governor limits, and declarative tools. Focus on Platform-Specific Problem-Solving: Ask candidates how they would handle real-world Salesforce scenarios, such as optimizing trigger logic or working within governor limits. Understand System Thinking: Evaluate how candidates approach system design within Salesforce, ensuring they can leverage the platform’s tools to create scalable, maintainable solutions. By aligning your hiring process with the unique demands of Salesforce, you can ensure you're bringing in talent that truly understands how to make the most of this powerful platform.

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#Day2 How Salesforce Admins Empower Customer Service. Salesforce admins are the unsung heroes of customer service. They use automation to streamline repetitive tasks like case routing and notifications, freeing agents for complex issues. Workflows further enhance efficiency by tailoring resolution processes to specific case types. Imagine a software issue following a different path than a billing inquiry ... that's the power of customization. Data is key, and admins unlock its potential with custom fields. These capture specific customer details, allowing agents to personalize interactions. Picture greeting a customer by name, referencing past service, or recommending solutions based on usage ... all possible with this data. But data is useless without insights. Admins build reports and dashboards that transform raw information into actionable knowledge. These tools expose customer service trends, agent performance, and areas for improvement. Imagine visualizing resolution times, identifying customer pain points, or tracking individual agent performance. This data empowers admins to constantly optimize the system, ensuring it effectively meets customer needs. In essence, Salesforce admins empower agents to deliver a frictionless and personalized experience. Through automation, workflows, data management, and reporting, they are the secret weapon behind exceptional customer service, driving satisfaction and business success. To know more about Salesforce and how it can be beneficial to your businesses. Follow and connect with me for more valuable content. Have a productive week. Picture: AI #Salesforce #Trailhead #SalesforceAdmin #CustomerService #alx #alxcommunity #t22

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Want to know the solutions to the previously posted - Most commonly asked Salesforce LWC questions? Here’s a detailed solution video: https://lnkd.in/gDe8teXJ Salesforce LWC is a hot skill and I Hope this video helps you in your next Salesforce developer interview!

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Salesforce Data Cloud Monday Tip: Activating Segments in SFMC Engagement. When you activate a segment in Salesforce Marketing Cloud, you can find it in Contact Builder > Data Extensions > Shared Items > Shared Data Extensions. A Data Cloud Segments subfolder is created when you publish your first activation. Follow me for more Salesforce Data Cloud tips. #sfmc #salesforcedatacloud #marketingchampions #salesforcemarketingcloud

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Pardot / Account Engagement in Salesforce is comical. You can create Emails and Landing Pages in Pardot OR you can create Emails and Landing Pages in Salesforce. The Email and Landing Page builders in Salesforce are different and have different functionality from their counterparts in the Pardot application. This would understandably cause confusion for users - especially those accustomed to Hubspot where everything exists in one place with the same functionalities.

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Salary Secrets: Boost Your Salesforce Career by Talking Numbers Being transparent about your salary can lead to significant career growth. According to a recent LinkedIn post, one expert tripled their salary in just 8 years by strategically job hopping within the Salesforce industry. This highlights the potential for substantial financial gains when you're open about your compensation expectations. I once worked with a Salesforce Head of Sales who was initially hesitant to disclose their current salary to me. After encouragement, they decided to be open about their compensation package, including their base salary, pension, performance bonuses and other perks. This openness led to us presenting them with an opportunity that offered not only a higher base salary but also uncapped commission potential. The result - a 40% increase in total compensation and a role that better aligned with their career goals. Being upfront about your salary and benefits allows us to target positions that represent a meaningful step up in your career. It also enables us to negotiate more effectively on your behalf, ensuring that potential employers offer competitive packages that meet or exceed your current situation. In the Salesforce market, where demand for skilled professionals continues to increase, this transparency can give you a significant advantage. However, while salary is crucial, it's also important to consider the overall value of a role, including factors like career growth, company culture, and work-life balance. By providing a complete picture of your current situation, you're empowering us to find opportunities that offer improvements across all these areas. I recently helped a Salesforce Consultant to navigate a challenging career decision. Zara was considering leaving her well-paying job at a large consulting firm for a role at a promising startup. The catch? The new position came with a 20% pay cut. Despite her hesitation, I encouraged Sarah to look beyond the immediate salary and consider the long-term potential. The startup offered significant equity, cutting-edge experience, and a fast-track to a leadership role. After careful consideration, Zara took the leap. Within 18 months, her decision paid off. The startup's rapid growth led to a series of promotions, and her salary not only recovered but surpassed her previous earnings. Moreover, the equity she received appreciated considerably. Zara's willingness to take a calculated risk, focusing on career growth over immediate financial gain, ultimately resulted in both professional advancement and financial rewards that far exceeded her expectations. Her story is a powerful reminder that sometimes, a temporary step back can lead to a giant leap forward! In the end, being open about your compensation can lead to better-matched opportunities, and potentially significant salary increases. #SalesforceCareers #SalaryTransparency #JobSeekerTips #TechRecruitment #SalesforceJobs

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📢 Introducing the Salesforce Inbound Integration Specialist Superbadge Calling all current and aspiring Salesforce Developers, become an integration pro and earn the latest Superbadge while learning to: - Import records with Bulk API and REST API resources - Develop Apex classes as REST and SOAP web services - Subscribe to Platform Events from Flow, Apex trigger, and Lightning web component

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