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Remote Work Revolution: Succeeding from Anywhere Hardcover – Illustrated, March 30, 2021
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LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR
“I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” —Eric S. Yuan, founder and CEO of Zoom
Harvard Business School professor and leading expert in virtual and global work Tsedal Neeley reveals how to thrive in remote and hybrid organizations.
Succeeding in a hybrid work environment comes with unique challenges. Managers must lead virtually more and more, keep teams motivated and productive, employ the most effective digital tools, and build trust. Employees need to feel connected, foster creativity, and continue to learn and feel supported. Remote Work Revolution answers the eight questions Tsedal Neeley gets asked the most about overcoming hybrid and remote work challenges, such as: How can I trust colleagues I barely see? How should I use digital tools in remote work? What do I need to know about leading virtually? Can my team really be productive remotely? Providing evidence-based answers to these and other pressing issues, key takeaways, and an interactive action guide, this book will help leaders and team members quickly develop an actionable plan and deliver results previously out of reach. This book is essential reading for navigating the enduring challenges teams and managers face in remote and hybrid work.
- Print length240 pages
- LanguageEnglish
- PublisherHarper Business
- Publication dateMarch 30, 2021
- Dimensions6 x 0.85 x 9 inches
- ISBN-100063068303
- ISBN-13978-0063068308
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4 stars and above
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Editorial Reviews
Review
“Significant and timely, Neeley’s guidance will provide vital information to those struggling to work and lead in the virtual workplace.” — Publishers Weekly (starred review)
“A timely, thoughtful and practical guide to moving to effective remote teamwork. . . . This Harvard Business School professor's 20-year research project comes at just the right time, with practical, accessible tips for leading remote work teams.” — Shelf Awareness
“I often talk about the importance of trust when it comes to work: earning the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment.” — Eric S. Yuan, founder and CEO of Zoom
“Neeley draws on her nearly two decades of research to answer the critical questions regarding how we best build productive and enjoyable virtual routines into our post-COVID-19 professional lives. Few of us are going back to the way we worked. Read her book and begin to prepare for the other side of this pandemic now.” — Larry Culp, CEO of General Electric (GE)
“I can’t imagine a more timely book or a better person to write it. Neeley has deep knowledge of the science behind team communications and how best to lead from the next desk over or at a distance. Her vivid examples and insightful interpretations make the case for the growing importance of empathy and diversity. And her solutions to the productivity challenges of remoteness make this an essential guide for the future of work.” — Rosabeth Moss Kanter, Harvard Business School professor and bestselling author of Confidence and Think Outside the Building
“Everybody—not just the business community— is wondering how remote work will affect our future and how private and public organizations should adjust. With her timely and highly documented research, Neeley provides answers to questions on leadership from afar, on tools and methods needed to enhance productivity of dispersed teams, and on the psychological fundamentals of trust and emotional engagement. Today we do not know what the endgame of remote working will be, but we should definitely read Neeley’s book to ensure our organizations evolve and rapidly adopt the most virtuous models.” — Vittorio Colao, former CEO of Vodafone Group
“Tsedal Neeley gives us a much-needed playbook on how to embrace the challenges and leverage the opportunities of our new global, virtual workplace. Remote Work Revolution is a must-read for anyone aiming to excel in a world that is continuously being redefined.” — Lisa Skeete Tatum, cofounder and CEO of Landit
“Through examples and deeply researched insight, Remote Work Revolution details how to build and lead a culture of trust and inclusivity across distributed teams and time zones. It’s about what it takes to truly work together while being apart. Whether she’s writing about digital tools or the importance of social cues and context, Tsedal Neeley has created a guide that will help any organization withstand challenges and realize its full potential over the long-term.” — Eric Ries, CEO of Long-Term Stock Exchange (LTSE), author of The Lean Startup and The Startup Way
"Suddenly, the business world has changed fundamentally for all of us. With remote work remaining a necessity for many industries going forward, Tsedal’s book is a must-read for any manager navigating the challenges and benefits of a virtual workforce.”
— Liz Cheng, general manager of television at GBH and WORLD Channel
“Whether it’s part of a long-term strategy or simply thrust upon you due to the pandemic, a remote work program requires a systematic approach to succeed. Remote Work Revolution provides an intelligent framework and practical action guides to help you build a foundation of trust and inclusion that enables teams to be cohesive and productive in a virtual environment. The essential lessons in this book, drawn from years of real-world research, can make the difference between surviving and thriving in this new era.” — David L. Giunta, president and CEO of Natixis Investment Managers, US
“Irrespective of whether you’re in sales, manufacturing, or accounting; whether you’re in a small or big organization; whether you work in companies, schools, hospitals, or government; or where in the world you live—every modern manager who wants to succeed should read this book.”
— Morten T. Hansen, professor at UC Berkeley, author of Great at Work and Collaboration, and coauthor of Great by Choice
"The ability to effectively manage remote workers is equally likely to become a requisite skill set for leaders. You can obtain it through trial and error, or you can get a leg up by reading Remote Work Revolution." — Theodore Kinni, contributing editor of strategy+business
"[Tsedal Neeley's] book provides the guidance needed to navigate this new reality. It offers evidence-based answers (not just off-the-cuff advice) to managers trying to lead using digital tools, wondering how to keep everyone connected without in-person interactions, and making sure that work/life balance is not turning into collateral damage." — Forbes
"Filled with practical and nuanced advice for effectively leading people at a distance." — strategy+business
About the Author
Tsedal Neeley is the Naylor Fitzhugh Professor of Business Administration at the Harvard Business School, an award-winning scholar, teacher and expert on virtual and global work, digital tools, leading global and digital transformation. She heads the Leadership and Organizational Behavior required MBA course, co-chairs the Leading Global Businesses executive offering, and is the author of the award-winning book, The Language of Global Success. Her work has been published in top journals and has been featured on BBC, CNN, Forbes, Financial Times, MarketWatch, New York Times, Nikkei, NPR, the Wall Street Journal, The Economist, and many other outlets. She received her Ph.D. from Stanford University, specializing in Work, Technology and Organizations. She was named one of the inaugural Forbes Future of Work 50.
Product details
- Publisher : Harper Business; Illustrated edition (March 30, 2021)
- Language : English
- Hardcover : 240 pages
- ISBN-10 : 0063068303
- ISBN-13 : 978-0063068308
- Item Weight : 2.31 pounds
- Dimensions : 6 x 0.85 x 9 inches
- Best Sellers Rank: #627,409 in Books (See Top 100 in Books)
- #1,375 in Workplace Culture (Books)
- #5,492 in Business Management (Books)
- #7,090 in Leadership & Motivation
- Customer Reviews:
About the author
Tsedal Neeley is an award-winning professor in the Organization Behavior unit at the Harvard Business School. Prior to her academic career, Professor Neeley spent ten years working for companies like Lucent Technologies and The Forum Corporation in various areas including strategy for global customer experience, helping to shape her work which focuses on the effects of globalization on organizations and their employees. Learn more about her at www.tsedal.com. You can also follow her on Twitter: @tsedal.
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Customers find the book full of actionable insights on a number of topics. They describe it as timely and a fast read. Readers also mention it's worth the money and one of the best business books they've ever read.
AI-generated from the text of customer reviews
Customers find the book's insights great, timely, and full of actionable insights for employees, managers, and organizations. They say the key lessons are well-delineated and sectioned off so you can find the specific business. Readers also mention the work is deeply researched and provides an array of resources and commentary on increasing mutual knowledge. They also say it's a fantastic framework for team members and managers and useful for new ways of working.
"...Neeley has created a timely and actionable set of recommendations that can apply to both current and budding businesses where remote work, cultural..." Read more
"...The presentation is intuitive, with tons of examples -- drawn from business contexts ranging all the way from real estate agency to LEGO and 3M...." Read more
"This book is timely and full of ideas for the normal that exists today in this almost post-pandemic world...." Read more
"This is a well organized, easy to read and understand book that is actionable almost immediately...." Read more
Customers find the book timely and a fast read.
"...It is a *very* fast read because it is written so well...." Read more
"This book is timely and full of ideas for the normal that exists today in this almost post-pandemic world...." Read more
"...This book is very timely and a true gem." Read more
"...industry and the level of employment in an organization, this is a timely book that guides you through the unchartered territories of the future of..." Read more
Customers find the book well worth the read, saying it's one of the best business books they have ever read. They also say it'll be a true gem.
"...It's worth buying even if you just use the remote work best practices "action guide" at the end...." Read more
"...The insights and ideas are fresh, current, and insightful. Very much worth the time to read if you want to empower your workforce to “succeed from..." Read more
"...This book is a great guide and is a MUST read. It has given me new insight into remote work that I have tried successfully...." Read more
"...Well worth the read!" Read more
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Top reviews
Top reviews from the United States
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Using summary points at each chapter’s end provides excellent refreshment of concepts as launches and relaunches of leadership vision and direction occur repeatedly. Although helpful, some pointers are not explicitly consistent with the context of the chapters. Still, the insight provides leaders with stable, meaningful actions to engage and encourage remote staff.
Driving deeper into concepts such as trust, Neeley expounds on the vital aspects of building relationships remotely through swift, default, passable, cognitive, and emotional trust scenarios. She also provides quick anecdotes, creating smooth transitions into concepts for readers to identify and assimilate the content. Neeley may have missed an opportunity to include more psychological or physiological detail about the brain in the context of safety and belonging to bolster the benefits for or arguments against remote work.
Neeley wisely elicits variations in approaches to lessen tech exhaustion, increase mutual knowledge with intimacy and immediacy, and apply strategic redundancy for clear communication and connection to company goals. Without articulating it, these ideas correlate to Heifetz’s methods for adaptive leadership acumen to “get on the balcony” to see the work’s global impacts and create “productive distress” to promote productivity with a sense of urgency.
She then shifts to break down the agile team formation with an in-depth case study of the company AppFolio. Here, she shows the crossover challenges and benefits of high-touch teams moving into work-from-home situations. Neeley presses forward best practices and itemized steps to shift from the Agile Manifesto from software development into the new work culture of the post-pandemic organization.
Neeley recalls her previous work on common language in the workplace to answer one of her many questions for leaders to affect change. She reaches answers in the context of a comprehensive review of a turnaround story about a globally distributed team at Tek, an oil and energy corporation led by Tariq Khan. She expertly interweaves the concept of psychological distance within a global, multi-cultural environment to iterate leadership steps toward inclusion, understanding, buy-in, and engagement through mutual learning and teaching.
Neeley completes the work by articulating common challenges for a virtual leader and some mediating tactics for success. Applying transformational leadership theory, she says to identify individual strengths to align with the superordinate goals of the organization while allowing for relational development beyond the fault lines of different geographies, social norms, and cultural variances. Encircling the global challenge in a volatile, uncertain, complex, and ambiguous (VUCA) space, she enumerates a leader’s to-do list alongside an analogy of the iPhone’s camera. Taking a panoramic view of world events, framing situations and risks pertinent to the business and stakeholders, and an immediacy of action reiterates the leader’s role in using the picture to change for the better.
The work is deeply researched and provides an array of resources and commentary on major and minor points to debunk misguided opinions on unproductive remote staff. Neeley has created a timely and actionable set of recommendations that can apply to both current and budding businesses where remote work, cultural differences, and technology have their place.
The presentation is intuitive, with tons of examples -- drawn from business contexts ranging all the way from real estate agency to LEGO and 3M.
It is a *very* fast read because it is written so well. Key lessons are well demarcated and sectioned off so you can find the specific business issue/challenge you're most interested in easily (e.g.: establishing trust among remote teams; managing difference; use of digital project management tools). I was able to read about half of it in the evening of the day it came out.
It's worth buying even if you just use the remote work best practices "action guide" at the end.
Disclosure: Neeley is one of my colleagues, so I already had some familiarity with her research. But that also means I have been anticipating this book's release for months -- and it somehow still exceeded my expectations by a mile!
Top reviews from other countries
Reviewed in India on January 10, 2022