The email address registered with your WordPress.com account is your unique identifier to verify ownership of your account and website. This guide will help you update your account’s email address.
In this guide
To update the email address on your account, follow these steps:
- Click on your profile at https://wordpress.com/me.
- On the left side, click on Account Settings.
- In the box labeled Email address, type your new email address.
- Click the “Save account settings” button.
- Wait a moment for an email to arrive in your inbox with a link to confirm your ownership of the new email address.
- The confirmation email will have the subject line “[WordPress.com] New Email Address.” Check your spam and promotional folders if you don’t see the email in your inbox.
- Click the confirmation link in the email to confirm the change and update the email on your account.
If the email address you want to use has already been used to create an account on WordPress.com, you’ll see the message “That e-mail address is already being used.” at the top right when you try to save changes. Each email address can be associated with only one WordPress.com account at a time.
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We strongly recommend that you do not use a custom domain email or a school/work email as your account email address. If your custom domain or the email associated with it stops working, you may lose access to your WordPress.com account as well.
Your account email address is where billing, password recovery, and support emails are sent. You can set up a free email address through yahoo, gmail, or another provider.
Should you contact us for assistance via email, be sure to send the email from the email address currently registered with the WordPress.com account. This is the email address we use to prove ownership of your account.
Each WordPress.com account must have a unique email address. If you first change the email address on your account to something else not already in use, it will free up that email address for you to use with another account.
When you close your account, your email address remains in our system for 30 days. This means that you cannot use your newly-closed account’s email address to sign up for a new WordPress.com account. However, once the 30 days have passed and your account is purged, your email will be free to use with a new account.
This section of the guide applies to sites with the WordPress.com Business and Commerce plan, and the legacy Pro plan. If you have a Business plan, make sure to activate it. For sites on the Free, Personal, and Premium plans, upgrade your plan to access this feature.
WordPress software includes an “Administration Email Address” setting in WP-Admin. We’ll automatically set this as the email address you provided when first signing up to WordPress.com.
The WordPress.com and WP Admin dashboard use different login credentials. In most cases, however, you’ll never notice because of Secure Sign-On (SSO). This feature, enabled by default, connects your WordPress.com and WP-Admin access without needing separate login details.
When you change your account’s email address, the administration email address doesn’t change automatically, and vice versa. You can update the Administration Email Address by following these steps:
- Visit your site’s dashboard.
- Navigate to Settings → General.
- In the top right corner, click the “View” tab.
- Select the “Classic View” option to switch to WP-Admin General Settings.
- Update the “Administration Email Address” field with the new email address.
- Click the “Save Changes” button at the bottom.
- Check the inbox of the new email address you used for a confirmation email.
- Check your spam and promotional folders if you don’t see the email in your inbox.
- Click the link in the confirmation email to complete the change.
Please take time and review the Automattic.com privacy policy.
When you use your WordPress.com account to subscribe to a blog or leave a comment, your email address is made available to the owner of the site.
If you are uncomfortable with revealing your email address before posting a comment, log out of WordPress.com before leaving a comment. You will still have to leave an email address, but it will be your choice as to what you enter. Some blogs will require you to be logged in to make a comment – in that case, you cannot. Other blogs may support anonymous comments.
