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Why is my Analytics Data files still stored from over a year ago?!

According to the information provided on the Apple Support Community (Why is analytics data collected whi I hav… - Apple Community), a user can “purge” their Analytics Data stored locally when they “back-up, factory reset, and restore”.


Can someone please inform me then why my Analytics Data has files exceeding 12-months and after I have completed the backup and restore process no less than 10-times in that period?


iPhone 12 Pro Max, iOS 17

Posted on Sep 19, 2024 8:55 PM

Reply
1 reply

Sep 19, 2024 10:52 PM in response to Justin Perth

A normal user like me does not want to know what these analytics/diagnostic data mean.

These are meant for diagnosis when the iPhone goes for service or repair at the Apple Authorised Service Center.


Check for Conflicting Apps: If the issue started recently after installing a new app, try uninstalling it and see if the problem persists.


While I wouldn't personally act on the Analytics report you provided, I encourage you to explore it for potential improvements. Taking this step is unlikely to have negative consequences and may boost your confidence. --> General Troubleshooting iPhone Issues: St… - Apple Community



This may help you --> Share analytics, diagnostics, and usage information with Apple



If you are experiencing some serious issue in the function of the iPhone then...


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Apple Repair and Repair Status Check - Official Apple Support


Apple Authorized Service Provider


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Alternatively, you may ...


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



Why is my Analytics Data files still stored from over a year ago?!

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